EV Dealership Fires Staff After Customer Catches Them Cursing

A BYD owner took their car for a routine check-up and suspension inspection due to strange noises.

Upon receiving the car back, the owner noticed the dashcam cable was disconnected and reviewed the footage.

The footage revealed employees, including a female staff member, using profanity and discussing the car's issues.

Another clip showed male staff members testing the car and discussing removing the camera, with one saying, 'The owner doesn't even know I pulled the camera out.'

The owner detailed the car being test-driven multiple times and the staff's hurried activity upon their return, which initially garnered sympathy.

BYD issued an apology, stating the employees' behavior violated company standards, and terminated all involved staff.

The customer later removed their post after the dealership manager met with them, apologized, and presented the terminated employees.

The employees who used profanity apologized in person, despite having already been terminated by BYD.

The discussion touches on the significant number of employees terminated and the implications for future customers.

The clarity of the in-car camera footage is highlighted as a key factor in uncovering the incident.