Electric Car Service Staff Fired for Insulting Customers

A customer reports issues with suspension noise in his electric car, which he has taken to the service center multiple times without resolution.

The customer discovers footage from his car's internal camera showing service staff insulting and mocking him and other customers.

Clips are played showing male and female service staff making offensive remarks about customers while in the vehicle.

The original post detailing the experience of bringing the car for service and discovering the camera cables were removed.

The customer informs the news team that the dealership's management is negotiating to apologize and requests patience.

The news team visits the Chonburi dealership to seek clarification from the manager, who acknowledges the issue and ongoing internal discussions.

The customer updates his post, stating the General Manager of Service apologized in person and took responsibility.

The electric car manufacturer releases a statement confirming the termination of five employees for inappropriate conduct.

The brand's swift action is praised, and the incident is highlighted as a lesson in hiring and customer service.

The discussion emphasizes that the issue stemmed from individual employee behavior, not the car brand itself.