Woman Slams Flight Attendant for Not Helping with 7kg Luggage

Khaosod•Society•2d ago

Reader Briefing

An elderly passenger sparked online debate after complaining about a flight attendant's refusal to help lift her 7kg luggage into the overhead compartment.

•An elderly woman publicly criticized an airline's flight attendant for not assisting her with her 7kg luggage.
•The woman argued that flight attendants should have a service mindset and assist passengers with luggage.
•The incident went viral, sparking a debate among netizens about the duties of airline cabin crew.
•Some netizens defended the flight attendant, stating that lifting luggage is not their primary responsibility.

Overview

•A woman stated that if an airline employee lacks a service mindset, they should not be in the profession.
•The woman requested assistance from a flight attendant to lift her luggage due to her age and the high compartment.
•A flight attendant refused to directly assist the woman, instead calling a male flight attendant to help.
•The woman criticized the airline, stating they hired flight attendants for convenience and assistance, not just to sell items and serve drinks.
•The woman suggested that the airline should hire physically strong flight attendants in the future, not just attractive but frail individuals.
•The incident became a viral online sensation, generating numerous public comments and discussions.
•Netizens debated whether lifting passenger luggage falls within the scope of a flight attendant's duties.
•The woman expressed dissatisfaction and filed a complaint with the airline about the incident.

Full article content is available on the original source.

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Key Quotes

Woman

"An airline, I asked a flight attendant to lift my bag because I am old and the compartment was high. The flight attendant haughtily refused but called a male flight attendant to help instead."

สายการบินนึง ดิฉันขอให้แอร์ยกกระเป๋าหน่อย เพราะดิฉันอายุเยอะ แล้วช่องเก็บก็สูง อิแอร์เชิดค่ะไม่ยก แต่ไปเรียกสจ๊วตคนนึงมาช่วยแทน

Woman

"If you don't have a service mind, you shouldn't work here. My bag is only 7 kilos. They hire flight attendants to help take care of passengers and lift their luggage. Coming to say it's against the rules."

ถ้าไม่มีจิตใจบริการก็ไม่ควรมาทำงานนี้ กระเป๋าดิฉันหนักแค่ 7 โล เขาจ้างแอร์เพื่อมาช่วยดูแลอำนวยความสะดวก ยกของให้ผู้โดยสาร มาบอกผิดกฎ

Woman

"Next time you hire flight attendants, hire strong ones. Those who just dress up beautifully, are thin and slender, are of no use to passengers."

วันหลังจ้างแอร์ก็จ้างคนที่แข็งแรง พวกแต่งตัวสวยไปวัน ๆ ตัวผอม ตัวบาง ไม่ได้มีประโยชน์ต่อผู้โดยสารเลย

Netizen

"Flight attendants and stewards do not have the duty to lift luggage."

แอร์กับสจ๊วตไม่ได้มีหน้าที่ยกกระเป๋าค่ะ

Key Entities

Person

Flight Attendant(แอร์)

A crew member of an airline who refused to assist a passenger with her luggage.

Male Flight Attendant(สจ๊วต)

A crew member of an airline who assisted a passenger with her luggage after the initial refusal.

A Woman(หญิงรายหนึ่ง)

The passenger who complained about the flight attendant's lack of assistance with her luggage.

Organization

Airline(สายการบิน)

The airline company where the incident involving a passenger and cabin crew occurred.