Volvo EX30 Fire: Sales Halted, Battery Replacements Start May 25

Matichon•Politics•1h ago

Reader Briefing

Volvo is addressing an issue with its EX30 model experiencing battery fires, leading to a halt in sales and a plan to replace batteries for affected vehicles.

•Volvo Cars (Thailand) is addressing concerns about fires in its EX30 model due to battery issues.
•The company has stopped selling the EX30 and will replace batteries for 1,668 affected vehicles.
•Battery replacements will begin on May 25, with an estimated completion by August.

Overview

•On May 21, Volvo Cars (Thailand) representatives met with the Office of the Consumer Protection Board (OCPB) to discuss measures for the Volvo EX30.
•The meeting was prompted by 1,668 Volvo EX30 vehicles experiencing issues with battery charging capacity not exceeding 70%, leading to fires.
•Volvo Cars (Thailand) has ceased sales of the Volvo EX30 model due to the reported battery issues.
•Battery replacements for the 1,668 affected Volvo EX30 vehicles will commence on May 25.
•The company aims to complete all battery replacements for affected Volvo EX30 vehicles by August.
•Customers can bring their Volvo EX30 vehicles for battery replacement starting May 21.
•Volvo Cars (Thailand) will provide loaner vehicles for customers during battery replacement.
•Volvo Cars (Thailand) currently has no plan to buy back affected Volvo EX30 vehicles but will discuss alternative vehicle change options with customers.

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Key Quotes

Thanomsak Santhana Praprasiddhi

"The company therefore halted all sales. Regarding the 1,668 vehicles already sold, the company has measures to replace batteries for customers."

บริษัทจึงยุติการจัดจำหน่ายรถทั้งหมด ส่วนรถ 1,668 คัน ที่มีการขายไปแล้วนั้น บริษัทมีมาตราการเพื่อเปลี่ยนแบตเตอรีให้กับลูกค้า

Thanomsak Santhana Praprasiddhi

"The company will replace batteries for customers, completing within 3 months."

บริษัทเปลี่ยนแบตเตอรีให้ลูกค้า ให้แล้วเสร็จภายใน 3 เดือน

Key Entities

Organization

Volvo(วอลโว)ℹ️

Manufacturer of the EX30 vehicle model facing battery fire issues.

OCPB(สคบ.)

Office of the Consumer Protection Board, which held discussions with Volvo regarding the EX30 issue.

Volvo Car Corporation(บริษัท วอลโว่ คาร์)ℹ️

The company representing Volvo at the consumer protection board meeting.

Volvo Car (Thailand) Co., Ltd.(บริษัท วอลโว่ คาร์ (ประเทศไทย) จำกัด)

The Thai subsidiary of Volvo Car Corporation addressing the EX30 battery fire issues.

Person

Pradermchai Boonchuay(นายประเดิมชัย บุญช่วยเหลือ)

Advisor to the Prime Minister's Office, who chaired the meeting regarding the Volvo EX30 problem.

Consumers(ผู้บริโภค)

Individuals affected by the Volvo EX30 battery fire issues.

Thanomsak Santhana Praprasiddhi(นายถนอมศักดิ์ สันทนาประสิทธิ)

Technical and After-Sales Service Director at Volvo Car (Thailand), who provided details on the EX30 issue.