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Thai SMEs: Growing People and Systems Alongside Business

Thai SMEs: Growing People and Systems Alongside Business

Prachachat•Economy•19m ago

Reader Briefing

Thai SMEs face a critical challenge where business expansion often outpaces the development of personnel and operational systems.

  • •The SMEs Insight 2026 survey by ttb identifies five key challenges for Thai SMEs.
  • •Growing in size without growing operational systems is a major overlooked issue for entrepreneurs.
  • •Reliance on business owners as the sole decision-makers creates bottlenecks as businesses scale.

Overview

  • •The SMEs Insight 2026 survey by ttb reveals that many Thai SMEs struggle with thinking for survival rather than winning and using digital tools without transforming the business.
  • •Thai SMEs often experience a gap where sales grow but profits do not increase at the expected rate because operational systems cannot support the growth.
  • •When business growth exceeds system capacity, it leads to bottlenecks, frequent errors in stock management, product delivery, and team coordination.
  • •Expanding a business without a strong foundation in people and systems may create more management burdens and risks than growth opportunities.
  • •Entrepreneurs are encouraged to evaluate their organizations on factors such as data-driven decision-making, personnel skill development, and system readiness for increased orders.
  • •Sustainable growth for SMEs depends on the simultaneous development of work systems, personnel, and the use of data for management.
  • •To ensure long-term competitiveness, entrepreneurs should invest in the foundations of people and systems and delegate decision-making power to their teams.

Full article content is available on the original source.

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Source: Prachachat (Original)

Key Entities

Organization

ttb(ทีทีบี)
The organization that conducted the SMEs Insight 2026 survey.