Thai Airways to resume full service by October 3

Thairath•Politics•11d ago

Reader Briefing

Deputy Prime Minister Phiphat Ratchakitprakarn announced that Thai Airways expects to restore full service by October 3, 2026, following efforts to resolve luggage and cargo backlogs.

•Thai Airways aims to return to 100% service capacity by October 3, 2026.
•Additional storage space of approximately 4,000 square meters has been secured through cooperation with AOT and BFS.
•The Royal Thai Air Force provided 123 personnel to assist with moving delayed luggage and cargo.
•Thai Airways is collaborating with FedEx, DHL, and Thailand Post for home delivery of passenger luggage.

Overview

•Phiphat Ratchakitprakarn announced progress on October 2, 2026, regarding the resolution of Thai Airways' luggage and cargo issues.
•Thai Airways collaborated with Airports of Thailand (AOT) and Bangkok Flight Services (BFS) to secure 4,000 square meters of additional storage in Area 4 and BFS areas.
•AOT developed an improved data link system to allow the Customs Department, airlines, and agents to access the same accurate data.
•Thai Airways increased its Call Center capacity by 24 lines to coordinate directly with passengers.
•Thai Airways partnered with FedEx, DHL, and Thailand Post to deliver luggage to passengers' homes, with an expected completion within 2 days.
•Thai Airways expects outgoing flights to operate at no less than 80% before returning to 100% capacity.
•The Royal Thai Air Force deployed 123 personnel to assist Thai Airways in moving delayed bags and cargo.
•Thai Airways is expected to return to full service on October 3, 2026.

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Key Quotes

Phiphat Ratchakitprakarn

"The Ministry of Transport has closely monitored and assisted Thai Airways throughout, receiving support from 123 Royal Thai Air Force personnel to help move delayed luggage and expedite cargo transport."

กระทรวงคมนาคมได้ติดตามและเข้าช่วยเหลือการบินไทยอย่างใกล้ชิดมาโดยตลอด โดยได้รับการสนับสนุนกำลังพลจากกองทัพอากาศจำนวน 123 นาย เข้ามาช่วยขนย้ายกระเป๋าตกค้าง และเร่งรัดการขนถ่ายสินค้าให้รวดเร็วที่สุด

Key Entities

Person

Phiphat Ratchakitprakarn(พิพัฒน์ รัชกิจประการ)

Deputy Prime Minister and Minister of Transport.

Organization

Thai Airways International Public Company Limited(บริษัท การบินไทย จำกัด (มหาชน))ℹ️

An airline resolving issues with delayed luggage and cargo.

Ministry of Transport(กระทรวงคมนาคม)ℹ️

The government ministry overseeing the assistance provided to Thai Airways.

Airports of Thailand Public Company Limited(บริษัท ท่าอากาศยานไทย จำกัด (มหาชน))ℹ️

An organization providing additional storage space and data system improvements for Thai Airways.

Bangkok Flight Services(บริษัท การบินกรุงเทพเวิลด์ไวด์เอกเซสเซอรีส์ จำกัด)

An organization providing additional storage space to support the clearance of cargo and luggage.

Customs Department(กรมศุลกากร)

A government agency accessing the improved data link system for cargo tracking.

FedExℹ️

A global private transport company assisting Thai Airways with home delivery of luggage.

DHLℹ️

A global private transport company assisting Thai Airways with home delivery of luggage.

Thailand Post(ไปรษณีย์ไทย)ℹ️

A postal service used for transporting passenger luggage.

Royal Thai Air Force(กองทัพอากาศ)ℹ️

An organization that provided 123 personnel to assist in moving delayed luggage and cargo.