Thai Airways remedy measures for flood-affected passengers

Thansettakij•Economy•5d ago

Reader Briefing

Thai Airways has approved compensation measures for three groups of passengers affected by flight delays and cancellations during floods.

•The Board of Directors of Thai Airways approved remedy measures for affected passengers.
•Compensation covers three groups of passengers, including those with delayed baggage or cancelled flights.
•Remedies are determined on a case-by-case basis according to facts, regulations, and relevant laws.

•The Board of Directors of Thai Airways approved compensation measures for damaged parties.
•The measures cover three groups of passengers affected by floods, specifically including those with delayed baggage or cancelled flights.
•Thai Airways will consider remedies based on facts and actual damages on a case-by-case basis.
•The compensation process is conducted in accordance with relevant regulations and laws.
•Affected passengers can submit requests for remedy payments and request certification documents for insurance claims.
•Thai Airways will expedite the process and contact applicants to notify them of the consideration results as soon as possible.

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Thai Airways(การบินไทย)ℹ️

The airline that issued remedy measures for passengers affected by floods.

The Board of Directors(คณะกรรมการบริษัทฯ)ℹ️

The body within Thai Airways that approved the damage remedy measures.