Thai Airways flood remedy measures for Sept 26-30 passengers

Matichon•Economy•5d ago

Reader Briefing

Thai Airways has approved remedy measures for passengers affected by heavy rain and floods between September 26 and 30, 2026.

•Thai Airways approved remedy measures for three groups of affected passengers.
•The measures cover flight delays, flight cancellations, and delayed baggage.
•The affected period is between September 26 and 30, 2026.
•Passengers can apply for remedies via the website or at the Customer Care Center.

•Thai Airways posted a Facebook notification regarding flood remedy measures on October 17.
•Heavy rain and floods occurred between September 26 and 30, 2026, causing inconvenience to passengers.
•The Board of Directors of Thai Airways Public Company Limited approved remedy measures for passengers affected by flight delays, flight cancellations, and delayed baggage.
•Thai Airways will consider remedies on a case-by-case basis based on facts and damages in accordance with relevant laws and regulations.
•Passengers affected by delayed or cancelled flights can request remedies and certification documents for insurance claims via the website.
•Thai Airways established a point of contact at the Customer Care Center, Building 3, 1st Floor, Thai Airways Head Office on Vibhavadi Rangsit Road, Bangkok.
•The Customer Care Center is open daily from 08.30 to 16.00.

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Thai Airways(การบินไทย)ℹ️

The airline company providing remedy measures for flood-affected passengers.

Thai Airways Public Company Limited(บริษัท การบินไทย จำกัด (มหาชน))

The formal entity whose Board of Directors approved the flood remedy measures.

Board of Directors of Thai Airways Public Company Limited(คณะกรรมการบริษัท การบินไทย จำกัด (มหาชน))

The governing body that approved the remedy measures for passengers.

Customer Care Center(ศูนย์บริการลูกค้า (Customer Care Center))

The service center located at the Thai Airways Head Office for passengers to request remedies.

Vibhavadi Rangsit Road, Bangkok(ถนนวิภาวดีรังสิต กรุงเทพฯ)

The location of the Thai Airways Head Office.