TCCT to Regulate Ride-Hailing and Delivery Platform Fees

Thansettakij•Economy•6d ago

Reader Briefing

The Trade Competition Commission of Thailand is developing standard service regulations for ride-hailing and on-demand delivery platforms to ensure fair competition.

•The Trade Competition Commission (TCCT) approved the principles for service standards in the digital platform ecosystem for ride-hailing and on-demand delivery.
•Public hearings on these regulations are open from the present until August 31, 2026.
•The TCCT aims to address issues such as unfair GP structures, algorithm problems, and the impact of market duopolies.

Overview

•Worawan Chitarun, a member of the Trade Competition Commission (TCCT), presided over the first meeting of the subcommittee on ride-hailing market competition in 2026.
•The TCCT has approved the principle document titled "Service Standard Requirements in the Digital Platform Ecosystem for Ride-Hailing and On-Demand Delivery Services".
•Public feedback on the requirements is being collected from the present until August 31, 2026.
•The ride-hailing market in Thailand was valued at approximately 45,000 million baht in 2025 and is expected to exceed 49,000 million baht by 2029.
•The TCCT noted that the market has become highly concentrated as a duopoly after some major providers ceased operations in Thailand over the last 3 years.
•The TCCT is introducing these rules because the Food Delivery guidelines issued in late 2020 do not cover ride-hailing and all on-demand delivery services.
•Identified issues include unfair GP fee structures, batching algorithms that reduce trip fees, GPS inaccuracies, and the use of Dark Patterns.
•The TCCT expects to announce the official regulations by the end of September.

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Key Entities

Organization

Trade Competition Commission (TCCT)(กขค.)

The regulatory body overseeing market competition and issuing guidelines for digital platforms in Thailand.

Person

Worawan Chitarun(วรวรรณ ชิตอรุณ)

A member of the Trade Competition Commission who presided over the subcommittee meeting regarding ride-hailing competition.

Policy

Service Standard Requirements in the Digital Platform Ecosystem for Ride-Hailing and On-Demand Delivery Services(ข้อกำหนดมาตรฐานการให้บริการในระบบนิเวศแพลตฟอร์มดิจิทัลบริการเรียกรถโดยสาร และบริการจัดส่งออนดีมานด์)

A proposed regulatory framework to control fees and safety standards for ride-hailing and delivery platforms.

Guidelines for the Consideration of Unfair Trade Practices between Food Delivery Digital Platform Providers and Restaurant Operators(แนวทางพิจารณาการปฏิบัติทางการค้าที่ไม่เป็นธรรมระหว่างผู้ประกอบธุรกิจให้บริการดิจิทัลแพลตฟอร์มรับและส่งอาหารกับผู้ประกอบธุรกิจร้านอาหาร)

A guideline issued by the TCCT in late 2020 to regulate the food delivery market.