TCCT proposes strict rules for ride-hailing and delivery platforms

MGR Online•Economy•6d ago

Reader Briefing

The Trade Competition Commission is developing standard service requirements to regulate ride-hailing and on-demand delivery platforms to ensure fair competition.

•The Trade Competition Commission (TCCT) is drafting service standards for ride-hailing and on-demand delivery platforms.
•Public hearings on the proposed standards are open until August 31, 2026.
•The TCCT expects the new regulations to be implemented by the end of September 2026.
•The ride-hailing market in Thailand was valued at approximately 45,000 million baht in 2025.

Overview

•Ride-hailing and on-demand delivery platforms have been accused of unfair trade practices affecting riders, taxi drivers, and consumers.
•Riders have reported a reduction in pay from an average of 9-10 baht per kilometer to 3-5 baht per kilometer.
•Taxi drivers and rider associations have warned that the use of private cars without legal costs creates unfair competition against public taxis.
•The ride-hailing market is expected to grow to over 49,000 million baht by 2029, with more than 400,000 riders currently in the market.
•The market has become highly concentrated as a duopoly after some major providers ceased operations in Thailand over the past 3 years.
•The Trade Competition Commission (TCCT) approved the principle of the Standard Requirements for Service Provision in the Digital Platform Ecosystem for Ride-Hailing and On-Demand Delivery Services during meeting 1/2026.
•The Trade Competition Commission (TCCT) will use feedback from the public hearing to develop regulations covering GP fees, advertising, and safety standards.
•The Trade Competition Commission (TCCT) previously issued Food Delivery guidelines in late 2020, which resulted in 17 complaints between December 2020 and August 2026.

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Key Entities

Organization

Trade Competition Commission(คณะกรรมการการแข่งขันทางการค้า)ℹ️

The government agency responsible for regulating fair trade and drafting service standards for ride-hailing and delivery platforms.

TCCT(กขค.)

The abbreviation for the Trade Competition Commission.

Ministry of Transport(กระทรวงคมนาคม)ℹ️

The ministry to which taxi groups and rider associations submitted requests for stricter law enforcement against platforms.

Law

Trade Competition Act 2017(พ.ร.บ.การแข่งขันทางการค้า พ.ศ.2560)

The law used by the Trade Competition Commission to manage fair business practices.

Person

Worawan Chitaroon(วรวรรณ ชิตอรุณ)

A member of the Trade Competition Commission who revealed the results of the subcommittee meeting on ride-hailing competition.

Policy

Standard Requirements for Service Provision in the Digital Platform Ecosystem for Ride-Hailing and On-Demand Delivery Services(ข้อกำหนดมาตรฐานการให้บริการในระบบนิเวศแพลตฟอร์มดิจิทัลบริการเรียกรถโดยสาร และบริการจัดส่งออนดีมานด์)

The proposed regulatory framework aimed at ensuring fair competition and transparency in the ride-hailing and delivery sectors.