TCCT Holds Focus Group with Ride-hailing and On-demand Platforms

Matichon•Economy•1d ago

Reader Briefing

The Trade Competition Commission Thailand (TCCT) held a focus group with ride-hailing and on-demand platforms to develop fair service standards.

•TCCT is gathering data from all sectors to create a digital platform service standard.
•Platform operators argue that Gross Profit (GP) represents operational costs rather than pure profit.
•Platforms expressed concern over overlapping regulations from multiple government agencies.
•TCCT clarified it will not set price ceilings but will focus on service standards and fair competition.

•The Trade Competition Commission Thailand (TCCT) organized a focus group with ride-hailing and on-demand digital platform providers.
•The TCCT is collecting facts to establish service standards following the continuous growth of the market and increasing complaints regarding fees, job allocation, and algorithm transparency.
•Platform operators stated that GP is a part of the cost structure including rider compensation, technology, marketing, and personnel, and should not be viewed solely as profit.
•Platform operators expressed concern that overlapping regulations from agencies such as the Department of Land Transport, Ministry of Transport, Ministry of Labour, ETDA, and PDPC could create confusion and unnecessary costs.
•Platform operators proposed that the government integrate oversight and include informal players in the same rules to ensure a level playing field.
•Mrs. Worawan Chitarun stated that the TCCT goal is to create transparency and fair rules without imposing price ceilings or creating barriers for small operators.
•The TCCT Office expects to summarize policy recommendations for the TCCT meeting within October.

Full article content is available on the original source.

Trade Competition Commission Thailand(กขค.)

The body responsible for overseeing market competition and developing service standards for ride-hailing and on-demand platforms.

Office of the Trade Competition Commission Thailand(สำนักงานคณะกรรมการการแข่งขันทางการค้า)

The office that organized the focus group to gather information from platform operators.

Department of Land Transport(กรมการขนส่งทางบก)

A government agency mentioned as part of the potentially overlapping regulatory framework for platforms.

Ministry of Transport(กระทรวงคมนาคม)ℹ️

A government ministry mentioned as part of the potentially overlapping regulatory framework for platforms.

Ministry of Labour(กระทรวงแรงงาน)ℹ️

A government ministry mentioned as part of the potentially overlapping regulatory framework for platforms.

Electronic Transactions Development Agency(สำนักงานพัฒนาธุรกรรมทางอิเล็กทรอนิกส์)

An agency referred to as ETDA and mentioned as part of the potentially overlapping regulatory framework for platforms.

Office of the Personal Data Protection Commission(สำนักงานคณะกรรมการคุ้มครองข้อมูลส่วนบุคคล)

A government agency mentioned as part of the potentially overlapping regulatory framework for platforms.

Mrs. Worawan Chitarun(นางวรวรรณ ชิตอรุณ)

A member of the Trade Competition Commission Thailand and Chairperson of the subcommittee on competition guidelines for ride-hailing platforms.