SPS App Live Feb 1; Uniforms Debated; Speaker Apologizes

Matichon•General•267d ago

Reader Briefing

Social Security Office apologizes for app issues, promises functionality by February 1st, and reconsiders mandatory uniforms.

•The Social Security Office (SPS) announced its SSO Plus application will be fully functional on February 1, after initial delays.
•SPS apologized for the inconvenience caused by the system's malfunction, attributing it to a high volume of users and data transfer complexities.
•The necessity of government uniforms for Social Security officers is being re-evaluated following public feedback.
•Political figures from the Pheu Thai party and the People's Party have commented on issues within the Social Security system, proposing reforms.

Overview

•The SSO Plus application experienced system malfunctions due to data transfer and high user volume.
•The SSO Plus application is confirmed to be fully operational and available from February 1.
•Niyada Seneemanomai, Deputy Secretary-General and Spokesperson for SPS, apologized to insured individuals for the system issues.
•The SS0 Core web application update, costing 850 million THB, was necessary due to the aging mainframe system and the need to integrate AI technology.
•Insured individuals experienced anxiety and attempted to check the system frequently, contributing to the overload.
•The Social Security Office is reassessing the requirement for officers to wear uniforms following public dissent.
•Pheu Thai party members have proposed reforms to the Social Security Fund, emphasizing democratic selection of board members.
•Ice Rakchong Srisanok, a list-MP candidate for the People's Party, critiqued the SPS's justification of their spending through adherence to regulations.

Full article content is available on the original source.

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Source: Matichon (Original)

Key Quotes

Niyada Seneemanomai

"We profoundly apologize to insured individuals. We are striving to expedite problem-solving and kindly request understanding for Social Security officers who are serving a large number of people, which may lead to rough edges."

ต้องกราบขอประทานโทษผู้ประกันตนอย่างยิ่ง เราพยายามเร่งรัดแก้ปัญหา และขอความเห็นใจเจ้าหน้าที่ประกันสังคม ที่ต้องให้บริการจำนวนมากอาจเกิดความขรุขระได้

Phaisarn Panyaem

"Officers do not need to wear uniforms."

เจ้าหน้าที่ไม่ต้องมียูนิฟอร์มก็ได้

Key Entities

Organization

Social Security Office (SPS)(สำนักงานประกันสังคม (สปส.))ℹ️

The government agency responsible for social security administration and services in Thailand.

Pheu Thai Party (PTP)(พรรคเพื่อไทย(พท.))ℹ️

A major political party in Thailand.

People's Party(พรรคประชาชน)

A political party in Thailand.

The War Veterans Organization of Thailand(องค์การสงเคราะห์ทหารผ่านศึก)ℹ️

An organization involved in the procurement process for the Social Security Office's uniforms.

Department of Employment(กรมการจัดหางาน)ℹ️

The government department whose data needs to be integrated with the Social Security Office's system.

Person

Niyada Seneemanomai(นางนิยดา เสนีย์มโนมัย)

Deputy Secretary-General and Spokesperson for the Social Security Office (SPS).

Asst. Prof. Dr. Nakarin Pinpattamarat(ผศ.ดร.นครินทร์ ปิ่นปฐมรัฐ)

Director of the Medical Service System Management Bureau and Deputy Spokesperson for the Social Security Office (SPS).

Pongkwin Jeungrungruangkit(นายพงศ์กวิน จึงรุ่งเรืองกิจ)

Deputy leader of the Pheu Thai Party and former Minister of Labor.

Dr. Prommin Lertsuridej(นพ.พรหมินทร์ เลิศสุริย์เดช)

Former Secretary-General to the Prime Minister.

Ice Rakchong Srisanok(ไอซ์ รักชนก ศรีนอก)

List-MP candidate for the People's Party.

Law

SSO Core

The web application system for the Social Security Office undergoing an update.

SSO Plus

The mobile application of the Social Security Office that faced operational issues.