Social Security Office Enhances Security with ThaiD Integration for e-Self Service

Khaosod•Society•7d ago

Reader Briefing

The Social Security Office is enhancing its e-Self Service system by integrating with the government's ThaiD digital identity platform to improve data security for insured individuals.

•The Social Security Office is implementing a new login requirement via the ThaiD application for its e-Self Service system.
•Existing users will no longer be able to use their old usernames and passwords as of April 2, 2026, and must use ThaiD.
•The office is considering diverse identification methods to accommodate various user groups, including the elderly and disabled.
•This initiative aims to strengthen data protection and streamline access to social security services.

Overview

•Starting April 2, 2026, users of the e-Self Service system who previously had a username and password will no longer be able to use them to log in.
•The Social Security Office is requiring all users to authenticate via the ThaiD application to access the e-Self Service system.
•Users who have never verified their identity through ThaiD must first register for the ThaiD application.
•The Social Security Office stated that the upgrade aims to provide greater security for the data of insured persons.
•The Social Security Office is developing diverse identification channels to facilitate access for diverse groups such as the elderly, disabled, and workers unfamiliar with applications.
•The Social Security Office is continuously coordinating with the Digital Government Development Agency to further enhance the system's efficiency and coverage.
•Insured persons can download and install the 'ThaiD' application on iOS or Android to register themselves.
•This system aims to reduce the burden of traveling to the office and allows for convenient access to benefits 24 hours a day.

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Key Quotes

Kanchanaporn Poohkaew

"The Social Security Office has upgraded security for the e-Self Service system to enhance the protection of insured persons' data."

สำนักงานประกันสังคมได้ดำเนินการยกระดับความปลอดภัยในการใช้งานระบบ e-Self Service เพื่อคุ้มครองข้อมูลของผู้ประกันตนให้มีความปลอดภัยมากยิ่งขึ้น

Kanchanaporn Poohkaew

"Meanwhile, the Social Security Office recognizes the technology access limitations for certain groups such as the elderly, disabled, and unfamiliar workers, and is considering developing diverse identification channels."

ขณะเดียวกัน สำนักงานประกันสังคมยังตระหนักถึงข้อจำกัดในการเข้าถึงเทคโนโลยีของประชาชนบางกลุ่ม อาทิ ผู้สูงอายุ ผู้พิการ และแรงงานที่ไม่คุ้นเคยกับการใช้งานแอปพลิเคชัน จึงอยู่ระหว่างพิจารณาพัฒนาช่องทางการยืนยันตัวตนในรูปแบบที่หลากหลาย

Key Entities

Organization

Social Security Office(สำนักงานประกันสังคม)ℹ️

The organization responsible for developing the e-Self Service system and integrating with ThaiD for data protection.

Digital Government Development Agency(สำนักงานพัฒนารัฐบาลดิจิทัล)ℹ️

The agency with which the Social Security Office is coordinating to improve system efficiency and coverage.

Law

ThaiD

The government's digital identity verification application required for accessing the Social Security Office's e-Self Service system.

e-Self Service system(ระบบ e-Self Service)

The online platform provided by the Social Security Office for insured persons to access services.

ThaiD application(แอปพลิเคชัน ThaiD)

The mobile application used for digital identity verification, now mandatory for the Social Security Office's e-Self Service.

“Tang Rat” application(แอปพลิเคชัน “ทางรัฐ”)

An application through which users can access various government services, requiring ThaiD authentication for Social Security Office services.

Person

Kanchanaporn Poohkaew(นางสาวกาญจนา พูลแก้ว)

The Secretary-General of the Social Security Office who announced the system upgrades.