Shop refunds 85,800 baht and settles dispute with consumer

Khaosod•Society•19d ago

Reader Briefing

A cosmetics shop in Chiang Mai refunded 85,800 baht to a consumer and reached a mutual agreement to withdraw legal complaints.

•The shop refunded the full amount of 85,800 baht to the consumer's father.
•The Office of the Consumer Protection Board (OCPB) and the Chiang Mai Provincial Public Health Office inspected the premises on September 2, 2026.
•The establishment was verified as a cosmetics shop, not a clinic or medical facility.
•Both parties agreed to withdraw their respective legal complaints and delete social media posts.

•On September 2, 2026, the Chiang Mai Provincial Office of the Consumer Protection Board and related agencies inspected the establishment.
•The establishment was found to be a cosmetics shop and does not fall under the category of beauty clinics requiring a business permit.
•The shop refunded a total of 85,800 baht to the father of the consumer.
•Sales staff of the shop stated that there was no coercion to purchase products and no electrical equipment was used on the shoulder.
•The Chiang Mai Provincial Public Health Office checked 5 out of 6 items from the receipt and found Thai labels and correct registration numbers.
•The Office of the Consumer Protection Board (OCPB) mediated a settlement where the shop withdrew a defamation charge against the consumer's daughter.
•The consumer returned the products and withdrew the complaint against the shop, while the daughter deleted the related social media posts.
•Both parties met at Mae Ping Police Station on September 2, 2026, at 13:00 to record the agreement as evidence.

Full article content is available on the original source.

Chiang Mai Provincial Office of the Consumer Protection Board(สำนักงานคุ้มครองผู้บริโภคจังหวัดเชียงใหม่)

The agency that inspected the facts and mediated the settlement between the shop and the consumer.

Office of the Consumer Protection Board Region 7(สำนักงานคุ้มครองผู้บริโภคเขต 7)

The agency that contacted the consumer's family and joined the field inspection.

OCPB(สคบ.)

The Office of the Consumer Protection Board that coordinated the mediation and settlement.

Chiang Mai Provincial Public Health Office(สำนักงานสาธารณสุขจังหวัดเชียงใหม่)

The agency that inspected the shop's status and verified the cosmetic product labels.

Mae Ping Police Station(สถานีตำรวจภูธรแม่ปิง)

The location where the two parties met to record the agreement as evidence.

Chiang Mai(เชียงใหม่)ℹ️

The province where the incident and inspections occurred.