Sakoltee slams Thai Airways executives over luggage delays

MGR Online•Politics•22d ago

Reader Briefing

Sakoltee Pattiyakul questioned the Ministry of Transport regarding luggage delays and flight cancellations by Thai Airways.

•Sakoltee Pattiyakul criticized Thai Airways executives for leaving ground staff to handle passenger pressure during luggage delays starting September 26.
•Minister Pipat Ratchakitprakarn reported 10,000 pieces of delayed luggage and 40–50 cancelled flights.
•Deputy Minister Siripong Angkasakulkiat stated that only half of Thai Airways personnel were available to work, causing the issue.
•Thai Airways committed to compensating passengers beyond the legal minimum requirements.

Overview

•Luggage delays began on September 26, leading to a suspension of cargo services on September 29.
•Sakoltee Pattiyakul claimed the CEO of Thai Airways failed significantly in managing the crisis and pressured ground staff.
•Minister Pipat Ratchakitprakarn reported that approximately 10,000 bags were delayed and 40–50 flights were cancelled.
•Siripong Angkasakulkiat stated the primary cause was that only half of Thai Airways personnel were able to report for work.
•The Ministry of Transport coordinated with the Royal Thai Air Force, AOT, and Aeronautical Radio of Thailand to assist with operations.
•Siripong Angkasakulkiat described the suspicion that Thai Airways prioritized partner airlines to avoid fines as a hypothesis.
•Thai Airways confirmed it will provide proactive compensation to passengers exceeding legal standards.
•Siripong Angkasakulkiat explained that Thai Airways has 15 years remaining on a 35-year ground services concession.

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Key Quotes

Sakoltee Pattiyakul

"You are very cruel to leave small Thai Airways employees to face passengers, unable to find answers, being scolded and crying with emotional passengers."

ท่านอำมหิตมากที่ทิ้งให้พนักงานของการบินไทยตัวเล็ก ๆ ต้องคอยรับหน้าผู้โดยสาร หาคำตอบไม่ได้ โดนด่าร้องห่มร้องไห้กับผู้โดยสารที่มีอารมณ์

Key Entities

Person

Sakoltee Pattiyakul(สกลธี ภัททิยกุล)

A list MP and Deputy Leader of the Democrat Party.

Pipat Ratchakitprakarn(พิพัฒน์ รัชกิจประการ)ℹ️

The Minister of Transport.

Siripong Angkasakulkiat(สิริพงศ์ อังคสกุลเกียรติ)

The Deputy Minister of Transport.

Sophon Saram(โสภณ ซารัมย์)ℹ️

The Speaker of the House of Representatives.

Organization

Thai Airways(การบินไทย)ℹ️

The national airline of Thailand.

Ministry of Transport(กระทรวงคมนาคม)ℹ️

The government ministry overseeing transport issues.

Democrat Party(พรรคประชาธิปัตย์)

The political party of which Sakoltee Pattiyakul is Deputy Leader.

Ministry of Finance(กระทรวงการคลัง)ℹ️

The major shareholder of Thai Airways.

AOT(ทอท.)

An aviation agency that assisted with ground operations.

Aeronautical Radio of Thailand(วิทยุการบิน)

An aviation agency that assisted with ground operations.

Royal Thai Air Force(กองทัพอากาศ)ℹ️

The military organization that provided personnel to assist at the airport.

BFS

A temporary ground service provider.

AOTGA(บริษัท บริการภาคพื้น ท่าอากาศยานไทย จำกัด)

A company awaiting signing as the third ground service provider.

Place

Parliament(รัฐสภา)ℹ️

The venue where the House of Representatives meeting took place.

Suvarnabhumi Airport(สนามบินสุวรรณภูมิ)ℹ️

The location where the luggage delays occurred.

Japan(ญี่ปุ่น)ℹ️

The country Minister Pipat Ratchakitprakarn visited for a transport cooperation signing.