Preventing Violence Through Listening and Coaching Culture

Matichon•Economy•6d ago

Reader Briefing

An analysis of how listening and a coaching culture within organizations and society can help identify distress and prevent violence.

•Violence is often caused by multiple overlapping factors including family conflict, stress, substance abuse, and isolation.
•KTC implements a Coaching Culture and a 'Junior Speaks First' rule to encourage open communication and risk management.
•Early warning signs of violence may manifest as small issues like bullying or changes in behavior that require professional assessment if they escalate.

•Violence is often oversimplified as being caused by mental illness, which may stigmatize those seeking mental health support.
•Bullying in the digital age can follow individuals 24 hours a day, contributing to psychological distress.
•Effective listening involves providing a safe space for people to speak without immediate judgment or the need for immediate answers.
•Signs such as increased aggression, threats, or mentions of self-harm should be referred to experts as quickly as possible.
•KTC utilizes a Coaching Culture to encourage employees to ask more, listen deeper, and believe in individual potential.
•KTC applies the 'Junior Speaks First' rule to ensure the voices of less experienced staff are not overshadowed by senior members.
•Organizations that encourage speaking up about problems before they escalate can manage risks more effectively and improve decision quality.
•The concept of 'Social' in ESG can be implemented through the daily treatment of people within an organization.

Full article content is available on the original source.

KTC(เคทีซี)

An organization that implements a Coaching Culture and a Junior Speaks First rule to improve communication and risk management.