Praram 9 Hospital Wins 2 TCCTA Awards 2026

MGR Online•General•23h ago

Reader Briefing

Praram 9 Hospital received two individual awards in the Tele-Service category at the TCCTA Awards 2026.

•Praram 9 Hospital won two awards at The Best Contact Center Awards 2026 (TCCTA Awards 2026).
•The awards were given in the Individual Awards Tele-Service category.
•The awards are organized by the Thai Contact Center Trade Association (TCCTA).
•The wins reflect the hospital's capabilities in contact center management, personnel development, and service quality.

•Praram 9 Hospital won the The Best Contact Center Manager of the Year – Tele-Service award.
•Praram 9 Hospital won the The Best Contact Center Supervisor of the Year – Tele-Service award.
•The Best Contact Center Awards 2026 is organized by the Thai Contact Center Trade Association (TCCTA).
•The Thai Contact Center Trade Association (TCCTA) is a member of the Contact Center Associations of Asia Pacific (CC-APAC).
•The Best Contact Center Manager of the Year award reflects abilities in overall management, strategy, KPI and personnel management, and the use of technology.
•The Best Contact Center Supervisor of the Year award reflects the role of supervisors in implementation, team development, SLA monitoring, and workflow adjustment.
•The contact center serves as the first point of Patient Experience for Praram 9 Hospital, covering inquiries, doctor selection, and appointments.
•Praram 9 Hospital focuses on developing personnel, work processes, and technology to provide convenience and speed from the first contact.

Full article content is available on the original source.

Praram 9 Hospital(โรงพยาบาลพระรามเก้า)

A hospital that won two awards at the TCCTA Awards 2026 for its contact center capabilities.

Thai Contact Center Trade Association(สมาคมการค้าธุรกิจศูนย์บริการทางโทรศัพท์ไทย)

The organizer of The Best Contact Center Awards 2026 and a member of CC-APAC.

Contact Center Associations of Asia Pacific

A network of contact center associations in the Asia Pacific region of which TCCTA is a member.