OIC Urges Insurance Companies to Accelerate Flood Damage Claims

Khaosod•Economy•21d ago

Reader Briefing

The Office of Insurance Commission has ordered insurance companies to prepare personnel and survey teams to handle a surge in flood damage claims.

•The Office of Insurance Commission (OIC) is coordinating with insurance companies to ensure sufficient surveyors and claim channels after floods.
•Insurance companies are instructed to pay claims within 7 days if damages can be clearly proven.
•The OIC has established a central hub for insurance claim channels via its website and LINE Official Account @OICCONNECT.
•OIC Hotline 1186 is available 24 hours a day until October 5, 2026.

•The Office of Insurance Commission (OIC) has ordered insurance companies to prepare personnel, surveyors, claim channels, repair shop networks, and tow trucks to handle high claim volumes.
•Chuachat Pramoolpol warned the public not to risk their lives by entering unsafe flood areas just to take photos or collect evidence.
•The Office of Insurance Commission (OIC) instructed insurance companies to pay claims within 7 days in cases where damage is clearly proven.
•For internal combustion engine vehicles, the Office of Insurance Commission (OIC) provided a 5-level damage assessment guideline from Level A (floor carpet) to Level E (total loss).
•The Office of Insurance Commission (OIC) created a central hub of claim channels for all companies accessible via www.oic.or.th and LINE @OICCONNECT.
•The OIC Hotline 1186 provides 24-hour assistance until October 5, 2026.
•For vehicles under hire-purchase agreements, the Office of Insurance Commission (OIC) will coordinate with relevant agencies to streamline document submission and reduce payment time.

Full article content is available on the original source.

Chuachat Pramoolpol

"The most important thing is that lives should not be risked to collect evidence for claims."

สิ่งสำคัญที่สุดคือไม่ควรนำชีวิตไปเสี่ยงเพื่อเก็บหลักฐานการเคลม

Chuachat Pramoolpol(ชูฉัตร ประมูลผล)

The Secretary-General of the Office of Insurance Commission.

Office of Insurance Commission(สำนักงาน คปภ.)ℹ️

The regulatory body overseeing insurance businesses that is coordinating flood claim processes.

Insurance Commission(คณะกรรมการกำกับและส่งเสริมการประกอบธุรกิจประกันภัย)ℹ️

The commission whose Secretary-General is Chuachat Pramoolpol.