OCPB settles free cream scam case with 85,800 baht refund

MGR Online•Politics•5d ago

Reader Briefing

The Office of the Consumer Protection Board successfully mediated a refund of 85,800 baht for consumers who were lured into buying cosmetics in Chiang Mai.

•Supamas Isarabhakdi directed the OCPB to intervene after a daughter posted about her parents being lured by "free cream" offers.
•The dispute occurred at a cosmetics shop in a shopping center in Chiang Mai province.
•The shop agreed to refund the full amount of 85,800 baht in exchange for the withdrawal of legal charges.
•The resolution was reached and recorded at Mae Ping Police Station on September 2, 2026.

Overview

•A daughter posted on social media that her parents were lured into a shop with offers of free cream before being sold cosmetics totaling 85,800 baht.
•Supamas Isarabhakdi assigned Pradermchai Boonchuay and Ronnarong Poolpipat to coordinate with the OCPB Regional Office 7 and OCPB Chiang Mai to investigate.
•The Chiang Mai Provincial Public Health Office inspected 5 out of 6 products on the receipt and found Thai labels and registration numbers were correct.
•The cosmetics shop denied using force or electrical devices on the customers' shoulders, stating they only provided free facial massages for buyers.
•The OCPB mediated a settlement where the shop refunded 85,800 baht and withdrew a defamation charge against the daughter.
•The consumers agreed to return the products and withdraw charges against the shop, and the daughter agreed to delete the social media posts.
•Both parties met at Mae Ping Police Station on September 2, 2026, at 13:00 to record the agreement as evidence.
•Supamas Isarabhakdi stated that the OCPB's rapid action reflects a government commitment to providing fair and effective reliance for the people.

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Key Entities

Person

Supamas Isarabhakdi(ศุภมาส อิศรภักดี)ℹ️

Minister attached to the Prime Minister's Office who oversees the Office of the Consumer Protection Board.

Pradermchai Boonchuay(ประเดิมชัย บุญช่วยเหลือ)

Advisor to the Minister attached to the Prime Minister's Office.

Ronnarong Poolpipat(รณรงค์ พูลพิพัฒน์)

Secretary-General of the Consumer Protection Board.

Organization

Office of the Consumer Protection Board(สำนักงานคณะกรรมการคุ้มครองผู้บริโภค)

The agency responsible for protecting consumers and mediating the refund dispute in Chiang Mai.

Chiang Mai Provincial Public Health Office(สำนักงานสาธารณสุขจังหวัดเชียงใหม่)

The agency that inspected the cosmetics and the business license of the shop.

Place

Chiang Mai(เชียงใหม่)ℹ️

The province where the cosmetics shop and the incident were located.

Mae Ping Police Station(สถานีตำรวจภูธรแม่ปิง)

The location where the parties met to record the legal agreement.