OCPB and Ombudsman Drive 5 Urgent Consumer Protection Agendas

Thairath•Politics•2d ago

Reader Briefing

The Office of the Consumer Protection Board and the Ombudsman's Office are collaborating to drive five urgent consumer protection agendas.

•Minister Supamas Isarabhakdi and Ombudsman President Songsak Saichua met on August 24, 2026.
•The meeting focused on integrating consumer protection and remedies, particularly regarding online scams.
•Five urgent priority issues were identified for monitoring and resolution.

•On August 24, 2026, Supamas Isarabhakdi met with Songsak Saichua at the Office of the Ombudsman.
•The meeting follows a Cabinet resolution on May 5, 2026, designating the Office of the Consumer Protection Board as the lead agency for integrated consumer remedy recommendations.
•Supamas Isarabhakdi instructed the Office of the Consumer Protection Board to monitor advertisements, contracts, labels, unsafe products, and direct sales businesses.
•The meeting established a joint mechanism for surveillance, complaint reception, investigation, law enforcement, and damage remedy.
•The collaboration will track five key issues: cyber threats/technological crimes, processed meat/health products, safe/organic agricultural products, school bus safety, and non-scheduled passenger bus safety.
•Supamas Isarabhakdi assigned Pradermchai Boonchuay to oversee policy-level coordination and ordered the Office of the Consumer Protection Board to form a joint coordination team with the Office of the Ombudsman.
•Songsak Saichua stated that this cooperation will help push systemic recommendations into practice and reduce regulatory gaps.

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Supamas Isarabhakdi

"Consumer protection must not end with just receiving and forwarding a case; victims must receive remedy that is fast, fair, and verifiable."

การคุ้มครองผู้บริโภคต้องไม่จบเพียงการรับเรื่องแล้วส่งต่อ ผู้เสียหายต้องได้รับการเยียวยาที่รวดเร็ว เป็นธรรม และตรวจสอบได้

Supamas Isarabhakdi(ศุภมาส อิศรภักดี)ℹ️

Minister attached to the Prime Minister's Office overseeing the Office of the Consumer Protection Board.

Songsak Saichua(ทรงศัก สายเชื้อ)

President of the Ombudsman.

Pradermchai Boonchuay(ประเดิมชัย บุญช่วยเหลือ)

Advisor to the Minister attached to the Prime Minister's Office.

Ronnarong Poolpipat(รณรงค์ พูลพิพัฒน์)

Secretary-General of the Consumer Protection Board.

Songsiri Jumphol(ทรงศิริ จุมพล)

Inspector General of the Office of the Prime Minister.

Saran Rakphao(ศรัณย์ รักษ์เผ่า)

Deputy Secretary-General of the Consumer Protection Board.

Thachanan Wongpan(ธชะนันท์ วงศ์ปัน)

Director of the Public and Private Sector Coordination Division.

Pathawi Yaowalak(ปฐวี เยาวลักษณ์)

Director of the Regional and Local Consumer Protection Division.

Anutin Charnvirakul(อนุทิน ชาญวีรกูล)ℹ️

Prime Minister and Minister of Interior.

Office of the Consumer Protection Board(สำนักงานคณะกรรมการคุ้มครองผู้บริโภค)

The primary agency responsible for consumer protection and remedies.

Office of the Ombudsman(สำนักงานผู้ตรวจการแผ่นดิน)ℹ️

The agency that provides systemic recommendations to the Cabinet regarding consumer protection.

Cabinet(คณะรัฐมนตรี)

The body that issued a resolution on May 5, 2026 regarding consumer protection coordination.

Damrongdhama Center(ศูนย์ดำรงธรรม)

Provincial centers where consumers can file complaints.