NBTC Identity Verification Confusion and Service Risks

Post Today•Economy•1d ago

Reader Briefing

Confusion has arisen among mobile users regarding identity verification requirements announced by the NBTC to prevent technological crimes.

•The NBTC announced identity verification for mobile users by August 30, 2026.
•AIS provided a specific verification channel via the myAIS app and a USSD code by August 31.
•Some users found they were not verified despite not receiving SMS notifications.
•True Corporation has not yet announced specific channels for users to check verification status.

Overview

•The NBTC issued a notification on August 29, 2025, regarding measures to prevent technological crimes for telecommunications licensees.
•The NBTC publicized that citizens should verify their identities by August 30, 2026, if they receive an SMS from their service provider.
•The NBTC advised concerned individuals to inquire with their mobile service provider's customer service center without specifying a check channel.
•AIS opened verification channels through the myAIS app under the 'Update Sim User' menu or via the code *161*2*ID number#.
•AIS urged users to complete verification by August 31 to avoid the risk of service suspension per NBTC announcements.
•True Corporation has not yet provided information on how citizens can check their identity verification status.
•Updating registration data is a measure to increase security, ensure correct ownership, and reduce the chance of identity theft by fraudsters.
•Unclear information from the NBTC may cause confusion and affect the daily lives of innocent citizens if their phone numbers are suspended.

Full article content is available on the original source.

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Source: Post Today (Original)

Key Entities

Organization

Office of the National Broadcasting and Telecommunications Commission(สำนักงานคณะกรรมการกิจการกระจายเสียง กิจการโทรทัศน์ และกิจการโทรคมนาคมแห่งชาติ)ℹ️

The agency that issued the identity verification announcement to prevent technological crimes.

NBTC(กสทช.)

The regulatory body managing telecommunications and broadcasting identity verification measures.

Advanced Info Service Public Company Limited(บริษัท แอดวานซ์ อินโฟร์ เซอร์วิส จำกัด (มหาชน))

A mobile service provider that provided specific verification channels via app and USSD code.

AIS

A mobile service provider urging users to verify identities by August 31.

True Corporation Public Company Limited(บริษัท ทรู คอร์ปอเรชั่น จำกัด (มหาชน))

A mobile service provider that has not yet announced notification channels for verification checks.

Policy

NBTC Office Announcement on Measures to Prevent Technological Crimes for Telecommunications Licensees(ประกาศสำนักงาน กสทช. เรื่อง มาตรการเพื่อป้องกันอาชญากรรมทางเทคโนโลยีสำหรับผู้รับใบอนุญาตประกอบกิจการโทรคมนาคม)

The official measure issued on August 29, 2025, to prevent technological crimes.