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Microsoft 365 Outage Affects Outlook and Teams

Microsoft 365 Outage Affects Outlook and Teams

MGR Online•General•47m ago

Reader Briefing

A widespread Microsoft 365 outage on November 12 disrupted Outlook and Microsoft Teams services globally and in Thailand.

  • •Microsoft 365 experienced a widespread outage on November 12 US time.
  • •The disruption affected Outlook and Microsoft Teams, hindering email and online meetings.
  • •Downdetector reported over 138,000 issues for Outlook and 213 reports in Thailand by 08:59.
  • •Microsoft stated that sudden server failures caused remaining systems to face increased workloads.

Overview

  • •Microsoft 365 experienced a widespread outage on November 12 according to US time, which was the early morning of November 13 in Thailand.
  • •The outage affected Outlook and Microsoft Teams, preventing some users from sending or receiving emails, attending online meetings, and accessing cloud services.
  • •Downdetector recorded a peak of over 138,000 reports regarding Outlook issues.
  • •Microsoft stated that some servers failed suddenly, which caused the remaining systems to handle an increased workload.
  • •In Thailand, Downdetector reported Microsoft 365 outages starting from 00:44, increasing to 213 reports by 08:59.
  • •Problems reported in Thailand included application access issues (over 50%), login problems (27%), and website usage issues (15%).
  • •Microsoft has begun gradually recovering servers and services in some regions.

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Key Entities

Organization

Microsoft 365ℹ️
A service provider that experienced a widespread outage affecting Outlook and Microsoft Teams.
Outlook
A service within Microsoft 365 affected by login and email transmission issues.
Microsoft Teamsℹ️
A service within Microsoft 365 affected by the outage, impacting online meetings.
Downdetectorℹ️
A platform that reported the number of outage reports for Outlook and Microsoft 365.
Microsoftℹ️
The company that stated server failures led to the system outage.

Place

USA(สหรัฐฯ)ℹ️
The location whose time was used to mark the start of the outage on November 12.
Thailand(ประเทศไทย)ℹ️
A country where users reported Microsoft 365 outages starting from early morning.