Krungthai explains Thai Chuay Thai Plus system crash

Prachachat•Economy•5d ago

Reader Briefing

Krungthai Bank reported that a building electrical system failure caused temporary service disruptions for Krungthai NEXT, Pao Tang, and Thai Chuay Thai Plus on August 21, 2026.

•Krungthai NEXT, Pao Tang, and Thai Chuay Thai Plus services were temporarily unavailable on the morning of August 21, 2026.
•The outage was caused by a failure in the electrical system maintenance process within the building.
•Services began returning at 08:30 and were fully restored by 10:30.

Overview

•A failure in the electrical system maintenance process within the building affected power distribution and related systems.
•Krungthai NEXT, Pao Tang, and Thai Chuay Thai Plus services were temporarily unable to operate normally on the morning of August 21, 2026.
•Krungthai Bank urgently worked to resolve the issue and closely monitored system readiness.
•Services began returning to normal starting at 08:30.
•All Krungthai Bank systems returned to normal operation at 10:30.
•Krungthai Bank stated it prioritizes the security, safety, and continuity of its service systems.
•Krungthai Bank will continue to upgrade system efficiency and stability for customers.
•Krungthai Bank apologized to customers and users for the inconvenience caused by this force majeure event.

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Key Entities

Organization

Krungthai Bank(ธนาคารกรุงไทย)ℹ️

The bank that experienced a system crash and provided explanations regarding the service disruption.

Krungthai NEXT

A service of Krungthai Bank that was temporarily unavailable.

Pao Tang(เป๋าตัง)

A service of Krungthai Bank that was temporarily unavailable.

Thai Chuay Thai Plus(ไทยช่วยไทยพลัส)

A service of Krungthai Bank that was temporarily unavailable due to electrical failure.