FTI urges businesses to prepare BCP following Microsoft outage

Matichon•Economy•32m ago

Reader Briefing

The Federation of Thai Industries advises businesses to develop Business Continuity Plans following a global Microsoft 365 service disruption.

•Microsoft 365 services including Outlook, Exchange Online, and Teams experienced outages in multiple countries.
•The outage was caused by a subset of servers becoming unavailable, leading to overload on remaining servers.
•The Federation of Thai Industries recommends five areas of preparedness, including BCP and data backup.
•The Industrial Digital Transformation Institute is ready to provide knowledge on BCP and cybersecurity to industrial entrepreneurs.

•On November 13, Pimjai Lee-issaranukul, Chairperson of the Federation of Thai Industries, discussed the Microsoft 365 service disruption.
•Microsoft stated that some servers were unavailable, causing workloads to shift to remaining servers and creating connection problems.
•Microsoft is currently adjusting system settings, recovering servers, and distributing workloads to restore services.
•The Federation of Thai Industries stated there is currently no confirmed information that the incident resulted from a cyberattack.
•Organizations relying on Microsoft 365 for email, calendars, and document storage may face issues with internal communication, customer service, and partner coordination.
•The Federation of Thai Industries recommends businesses implement Business Continuity Plans (BCP), prepare backup communication channels, and follow the 3-2-1 data backup rule.
•The Federation of Thai Industries warns organizations to be cautious of fake emails or messages claiming to be system fixes during the outage.
•The Industrial Digital Transformation Institute will collaborate with academic institutions and experts to enhance BCP and cybersecurity knowledge for entrepreneurs.

Full article content is available on the original source.

Federation of Thai Industries(สภาอุตสาหกรรมแห่งประเทศไทย)ℹ️

An organization that advises businesses on BCP and cybersecurity preparedness following system outages.

Microsoftℹ️

The provider of Microsoft 365 services that experienced a technical outage.

Chulalongkorn University(จุฬาลงกรณ์มหาวิทยาลัย)ℹ️

The institution where Atiwong Suchato serves as Associate Dean of the Faculty of Engineering.

Industrial Digital Transformation Institute(สถาบันดิจิทัลเพื่ออุตสาหกรรม)

An institute under the Federation of Thai Industries that promotes digital technology adoption in the industrial sector.

Microsoft Thailand(ไมโครซอฟท์ประเทศไทย)

The official local channel for Microsoft announcements in Thailand.

Pimjai Lee-issaranukul(พิมพ์ใจ ลี้อิสสระนุกูล)

The Chairperson of the Federation of Thai Industries.

Atiwong Suchato(อติวงศ์ สุชาโต)

The Associate Dean (Information Technology) of the Faculty of Engineering at Chulalongkorn University.