FTI Urges BCP Following Microsoft 365 Outage

Prachachat•Economy•42m ago

Reader Briefing

The Federation of Thai Industries advises businesses to review Business Continuity Plans following a Microsoft 365 outage affecting multiple countries.

•Microsoft 365 experienced technical failures in several countries, impacting services like Outlook, Exchange Online, and Teams.
•The Federation of Thai Industries (FTI) warns that reliance on wide-scale digital systems increases business risk.
•Microsoft stated the cause was a failure of some servers, leading to overload on remaining servers.
•FTI recommends five key areas for business readiness, including BCP and backup communication channels.

Overview

•Microsoft 365 services, including Outlook, Exchange Online, Microsoft Teams, and Copilot, experienced outages in several countries.
•Microsoft reported that some servers became unavailable, causing workloads to shift to remaining servers and creating connection problems.
•Microsoft is currently adjusting system settings, recovering servers, and distributing workloads to restore service.
•Pimjai Lee-issaranukul of the Federation of Thai Industries stated that the incident reflects the risks of relying on cloud systems.
•The Federation of Thai Industries warned that there is currently no confirmed information that the outage was caused by a cyberattack.
•The Federation of Thai Industries recommends businesses implement a Business Continuity Plan (BCP) and maintain independent backup communication channels.
•The Federation of Thai Industries suggests the 3-2-1 backup rule: at least 3 copies of data on 2 different media types, with 1 copy off-site.
•The Industrial Digital Transformation Institute (IDTI) is ready to collaborate with experts and academic institutions to educate entrepreneurs on BCP and cybersecurity.

Full article content is available on the original source.

Read on Prachachat (Thai Version)View in Google Translate

Source: Prachachat (Original)

Key Quotes

Pimjai Lee-issaranukul

"We should not panic over this incident, but should use it as a signal for every organization to review how business will move forward if the main system stops working."

เราไม่ควรตื่นตระหนกกับเหตุการณ์ครั้งนี้ แต่ควรใช้เป็นสัญญาณให้ทุกองค์กรกลับมาทบทวนว่า หากระบบหลักหยุดทำงาน ธุรกิจจะเดินหน้าต่ออย่างไร

Key Entities

Organization

Federation of Thai Industries(ส.อ.ท.)ℹ️

An organization that warns businesses about digital risks and recommends the implementation of Business Continuity Plans.

Microsoft(ไมโครซอฟท์)ℹ️

A cloud service provider whose Microsoft 365 services experienced a technical outage in several countries.

Faculty of Engineering, Chulalongkorn University(คณะวิศวกรรมศาสตร์ จุฬาลงกรณ์มหาวิทยาลัย)ℹ️

An academic institution whose Deputy Dean provided information regarding technical failures in large IT systems.

Industrial Digital Transformation Institute(สถาบันดิจิทัลเพื่ออุตสาหกรรม (IDTI))

An institute under the Federation of Thai Industries that promotes the use of digital technology in the industrial sector.

Person

Pimjai Lee-issaranukul(นางพิมพ์ใจ ลี้อิสสระนุกูล)

President of the Federation of Thai Industries.

Associate Professor Dr. Atiwong Suchato(รองศาสตราจารย์ ดร.อติวงศ์ สุชาโต)

Deputy Dean (Information Technology) of the Faculty of Engineering, Chulalongkorn University.