thailandedition
Clinic apologizes, fires staff, cancels Rama 9 event after harassment complaints

Clinic apologizes, fires staff, cancels Rama 9 event after harassment complaints

MGR Online•General•2d ago

Reader Briefing

A prominent beauty clinic has issued an apology and taken disciplinary action against its staff following public outcry over aggressive sales tactics at a promotional booth.

  • •A beauty clinic faced public criticism for its staff aggressively harassing potential customers to buy courses near an escalator at Central Plaza Rama 9.
  • •The clinic issued a public apology, acknowledging the inappropriate behavior of its sales team.
  • •As a consequence, the clinic has dismissed the staff involved and canceled its promotional booth at the Rama 9 branch.
  • •The clinic stated that the event was held at Central Rama 9 from May 19-28, 2026.

Overview

  • •Between May 19 and May 28, 2026, the Infinity Medical Clinic organized a promotional booth event at Central Plaza Rama 9.
  • •The event aimed to promote beauty courses and was held at the Work & Play activity area on the 1st floor.
  • •A user posted on Facebook detailing instances of nearly ten staff members aggressively blocking the escalator area to pressure customers.
  • •The aggressive sales tactics by Infinity Medical Clinic staff caused inconvenience and annoyance to shoppers at Central Plaza Rama 9.
  • •On May 28, 2026, the Infinity Medical Clinic's Facebook page posted a statement apologizing for the inappropriate behavior of some employees.
  • •Infinity Medical Clinic has decided to dismiss all staff involved in managing this event from their positions.
  • •Infinity Medical Clinic has decided to cancel the promotional booth activity at the Central Rama 9 branch effective immediately.
  • •The Infinity Medical Clinic management committed to improving personnel quality based on customer feedback to prevent future incidents.

Full article content is available on the original source.

Read on MGR Online (Thai Version)View in Google Translate

Source: MGR Online (Original)

View Original Article

Key Quotes

Infinity Medical Clinic Management
"Infinity Medical Clinic is extremely sorry for the incident that occurred and sincerely apologizes to all customers."
ทาง Infinity Medical Clinic รู้สึกเสียใจเป็นอย่างยิ่งต่อเหตุการณ์ที่เกิดขึ้น และขออภัยลูกค้าทุกท่านอย่างสุดซึ้ง
Infinity Medical Clinic Management
"Considered dismissing all staff responsible for this event from the area immediately."
พิจารณาปลดทีมงานที่ดูแลการจัดงานครั้งนี้ทั้งหมดออกจากพื้นที่ทันที
Infinity Medical Clinic Management
"Cancel the booth activity at the Central Rama 9 branch from today onwards."
ยกเลิกกิจกรรมออกบูธ ของสาขาเซ็นทรัล พระราม 9 ตั้งแต่วันนี้เป็นต้นไป

Key Entities

Organization

Famous Beauty Clinic(คลินิกความงามชื่อดัง)
The organization that organized an aggressive sales promotion leading to public complaint and apology.
Infinity Medical Clinic
A beauty clinic that issued an apology and took disciplinary action due to aggressive sales tactics at a promotional event.

Place

Central Plaza Rama 9(เซ็นทรัล พระราม 9)ℹ️
The shopping mall where a beauty clinic's promotional booth caused a public disturbance due to aggressive sales tactics.
Rama 9(พระราม 9)
The area in Bangkok where Central Plaza Rama 9 is located and where a controversial promotional event took place.

Person

Course Sales Staff(พนักงานขายคอร์ส)
Employees of a beauty clinic whose aggressive sales tactics at a promotional booth led to public complaints and disciplinary action.
Facebook User(ผู้ใช้เฟซบุ๊ก)
The individual who posted on Facebook, detailing and sharing images of aggressive sales tactics by a beauty clinic's staff.