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Cha-am vendor clarifies missing crab complaint at Pu Chak Market

Cha-am vendor clarifies missing crab complaint at Pu Chak Market

MGR Online•Society•1h ago

Reader Briefing

Cha-am Municipality officials inspected Pu Chak Market after a tourist complained on TikTok about receiving five steamed crabs instead of the six purchased.

  • •A TikTok user named Kruda reported purchasing 1 kilogram of blue swimmer crabs (6 pieces) for 450 baht but receiving only 5 after steaming.
  • •Vendor Jaruwan Saengkla and steamer Saengchan Khlongla explained that crabs from multiple customers are steamed in the same pot, which may have caused a mix-up.
  • •Cha-am Municipality officials visited the market to ensure transparency and service standards for tourists.

Overview

  • •A TikTok user named Kruda posted a complaint about missing one blue swimmer crab after purchasing 6 crabs for 450 baht at Pu Chak Market in Cha-am, Phetchaburi.
  • •Jaruwan Saengkla explained that since multiple customers use the steaming service simultaneously, crabs are placed in the same pot and may have shifted or flipped, leading to an error during retrieval.
  • •Saengchan Khlongla stated that the steaming service costs 20 baht per kilogram and crabs are not counted individually upon receipt because they are processed by weight.
  • •Jaruwan Saengkla sent a private message to the customer to apologize, clarify the facts, and offer full responsibility for the mistake.
  • •Nuksul Pornsomboonsiri, Mayor of Cha-am, assigned Nattsita Pensiri to lead officials to Pu Chak Market to investigate and discuss the issue with seafood vendors.
  • •Cha-am Municipality instructed vendors to be transparent about pricing, crab sizes, and the steaming process to prevent future misunderstandings.
  • •Jaruwan Saengkla has expressed willingness to resolve the issue once the customer responds to the private message.

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Source: MGR Online (Original)

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Key Entities

Organization

Cha-am Municipality(เทศบาลเมืองชะอำ)
The local government body that inspected the market to ensure transparency and service standards for tourists.

Place

Pu Chak Market(ตลาดปูชัก)
A seafood market and tourist destination in Cha-am, Phetchaburi.
Cha-am(ชะอำ)ℹ️
The district in Phetchaburi where the incident occurred.
Phetchaburi(เพชรบุรี)ℹ️
The province where Pu Chak Market is located.

Person

Kruda
A TikTok user who reported a missing crab after purchasing seafood at Pu Chak Market.
Jaruwan Saengkla(จารุวรรณ แสงกล้า)
A 38-year-old fresh blue swimmer crab vendor at Pu Chak Market.
Saengchan Khlongla(แสงจันทร์ คล้องลา)
A 40-year-old seafood steaming service provider at Pu Chak Market.
Nattsita Pensiri(ณัฐสิตา เป็นศิริ)
The Deputy Clerk of Cha-am Municipality who led the inspection at the market.
Nuksul Pornsomboonsiri(นุกูล พรสมบูรณ์ศิริ)
The Mayor of Cha-am who ordered the investigation into the market complaint.