Bolt License Renewal Under Review Amid Safety Concerns, DOT Intensifies Scrutiny

Prachachat•General•8h ago

Reader Briefing

Thailand's Land Transport Department is reviewing Bolt's operating license renewal due to safety concerns, emphasizing strict adherence to national service standards for all ride-hailing platforms.

•The Department of Land Transport (DLT) is considering Bolt's license renewal due to safety issues.
•Bolt has been asked to clarify facts regarding service safety concerns.
•All ride-hailing platforms must adhere to uniform standards for driver screening, identity verification, and passenger insurance.
•The Ministry of Transport is prioritizing enhanced safety and convenience for e-hailing services in the digital age.

Overview

•The Department of Land Transport (DLT) is currently considering the renewal of the license certificate for the Bolt application.
•The DLT is evaluating Bolt's renewal due to safety issues that have been reported.
•The DLT has sent a letter to Bolt requesting clarification on the facts and related details to aid in their investigation and deliberation.
•The DLT emphasizes that all ride-hailing platforms must operate under the same standards, including driver screening, identity verification, and passenger insurance.
•Deputy Prime Minister and Minister of Transport, Mr. Pipat Ratchakitprakarn, and Assistant Minister of Transport, Mr. Siripong Angkasakulkiat, prioritize elevating the standards of ride-hailing services.
•The Ministry of Transport has ordered the DLT to accelerate measures for public motorcycles (RY.17) and e-hailing cars (RY.18) to enter the system easily and quickly.
•If violations of laws, regulations, principles, or conditions are found, the DLT has the authority to take legal action, including warnings, service suspensions, revocation of certification, or non-renewal.
•The public can report unsafe, unfair, or illegal services to the Passenger Protection and Complaint Center at 1584, 24 hours a day.

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Key Entities

Organization

Bolt

A ride-hailing application platform whose license renewal is under review by the Department of Land Transport.

Department of Land Transport(กรมการขนส่งทางบก)ℹ️

The Thai government agency responsible for land transportation regulations, currently reviewing Bolt's license.

Person

Pipat Ratchakitprakarn(พิพัฒน์ รัชกิจประการ)ℹ️

Deputy Prime Minister and Minister of Transport of Thailand, who is prioritizing the enhancement of e-hailing service standards.

Siripong Angkasakulkiat(สิริพงศ์ อังคสกุลเกียรติ)

Assistant Minister of Transport of Thailand, involved in the initiative to improve ride-hailing services.

Thitiphat Thaijongrak(ฐิติพัฒน์ ไทยจงรักษ์)

Director of the Bureau of Automotive Engineering and spokesperson for the Department of Land Transport, providing details on Bolt's license review.