Airline Leaves Passengers on Bus; Safety Over Time Debated

MGR Online•General•267d ago

Reader Briefing

An airline's alleged communication error left 23 passengers stranded on a bus after prioritizing schedule adherence over crucial safety checks.

•Over 20 passengers were left behind on a bus at the airport while their flight was preparing for departure.
•The airline attributed the incident to a "communication error" and a "lapse."
•An aviation guru page criticized the airline's operational process, highlighting an overemphasis on punctuality at the expense of safety.
•This incident is not the first of its kind, with similar events previously occurring at Khon Kaen Airport.

Overview

•On January 29, a controversy arose regarding flight FD3116 (Don Mueang-Hatyai).
•A Facebook user shared an experience where 23 passengers were left on an airport bus, nearly missing their flight.
•AirAsia admitted to a communication lapse, stating an investigation into involved staff and plans to improve safety protocols.
•The page 'Yoongchamud' criticized the airline's process, suggesting an overemphasis on 'time' led to safety oversights.
•Passengers were left on the bus because the second bus, carrying them, arrived at the aircraft but could not disembark passengers due to a parked van blocking the door.
•A potential breakdown in communication between the bus driver, ground staff, and flight crew is suspected.
•The page 'Yoongchamud' referenced past incidents, including the 'Air กราบ' case, where similar explanations were given.
•AirAsia has initiated an investigation into the incident and is reviewing safety procedures.

Full article content is available on the original source.

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Key Quotes

Yoongchamud (Page)

"When the airline that prioritizes time the most explains it as a '#lapsus', well, it's a lapse, just a lapse at multiple points causing this mess."

เมื่อสายการบินที่ให้ความสำคัญกับเวลา (เว-ร่า) มากที่สุด ชี้แจงว่า #คลาดเคลื่อน เอ้าเคลื่อนก็เคลื่อน แค่เคลื่อนพร้อมกันหลายจุดผลเลยพังๆๆแบบนี้

Yoongchamud (Page)

"If it hadn't gone viral, they would have used the method of 'silently suppressing movement', which is their easiest and most practiced approach, letting people forget."

ถ้าไม่ได้ไวรัลกระจายคงใช้วิธี 'เงียบสยบความเคลื่อนไหว' ซึ่งเป็นวิธีที่ถนัดและง่ายที่สุด เดี๋ยวคนก็ลืมไปเอง

AirAsia

"Admitted it was a communication error, ordered an investigation of relevant staff and immediate enhancement of safety."

ยอมรับเป็นความคลาดเคลื่อนด้านการสื่อสาร สั่งสอบเจ้าหน้าที่เกี่ยวข้องและยกระดับความปลอดภัยทันที

Key Entities

Organization

Major Airline(สายการบินดัง)

The airline involved in leaving 23 passengers on a bus at the airport.

AirAsia(แอร์เอเชีย)ℹ️

The airline that issued a statement acknowledging a communication lapse in the incident where 23 passengers were left on a bus.

Yoongchamud Page(เพจ "Yoongchamud")

An aviation information page that critically analyzed the airline's handling of the passenger incident, citing time obsession over safety.

Place

Don Mueang(ดอนเมือง)ℹ️

The airport from which flight FD3116 was scheduled to depart when the incident occurred.

Hatyai(หาดใหญ่)ℹ️

The destination of the flight FD3116 from which passengers were inadvertently left behind.

Khon Kaen Airport(สนามบินขอนแก่น)ℹ️

A previous airport where a similar incident of passengers being left behind by a bus occurred.